What Is Lufthansa's Refund Policy? You really want to know? Lufthansa offers a clear refund policy for travelers who need to cancel or change their flights. If you’ve booked a refundable ticket, you can request a full refund, though processing times may vary. Non-refundable tickets generally offer limited refund options, often only covering taxes and fees if canceled within a specific timeframe. Changes or cancellations made closer to the departure date may incur additional charges. For the most accurate information and to start a refund request, it’s best to contact Lufthansa directly or visit their website, as policies can differ based on ticket type and booking conditions.